aquilaspa.ro commitment regarding the protection of personal data

Your trust in our services and staff is one of our main concerns.

In this regard, in order to provide you with the best possible experience, we focus on continuous improvement throughout our business.

aquilaspa.ro knows the importance of your personal data and is committed to protecting their confidentiality and security. Therefore, it is important for us to provide you in an integrated manner with information related to the processing of your personal data, within these Terms and Conditions.
aquilaspa.ro is owned by a Romanian legal entity - General Trading SRL.

aquilaspa.ro respects the confidentiality of all our customers and the confidentiality of all visitors to our websites and will treat / process personal data with great care, in technical and organizational conditions of adequate security. aquilaspa.ro processes the personal data received directly from you, as data subjects or indirectly on the occasion of commercial / contractual relations and / or participation in events / conferences / workshops / demonstration sessions organized by smarthealth.ro - under the aegis of smarthealth.ro or under another aegis depending on another project of this kind initiated / managed.

Personal data are collected either only with your consent / acceptance, if they are provided knowingly, voluntarily, on their own initiative, or at the request of aquilaspa.ro, for example through one of the online forms used, respectively the form of online contact, online service order form, registration form, etc., by subscribing to newsletters (of course, only after you have chosen to receive these newsletters), participating in raffles, contests, loyalty programs, promotional campaigns, etc., by completing data in the respective account registration form on a website of aquilaspa.ro, etc.

Your use of this website but also of other websites of aquilaspa.ro is subject to the present provisions and the General, Technical and Participation Conditions of the / Regulations
aquilaspa.ro
If you do not agree with any of these terms and conditions, do not use any of our websites or provide us with your personal information. Some services may be subject to the provision of your personal information.

aquilaspa.ro will not process your personal data except to the extent that this step is necessary to fulfill the purposes mentioned below, in compliance with the legal security measures and

What personal data does it process  aquilaspa.ro

The processing of personal data is any operation or set of operations, which is performed on your personal data, by automatic or non-automatic means, such as: collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation , use, disclosure by transmission, dissemination or making available in any other way, alignment or combination, restriction, blocking, deletion, destruction, archiving.

In order to access the aquilaspa.ro websites, you do not need to provide us with any personal data.

In the context of the current activity of aquilaspa.ro, including the development of commercial / contractual activity, participation in events / conferences / symposia / workshops / demonstration sessions / other events / specialized events organized by aquilaspa.ro, involving the purchase of aquilaspa.ro services offered on the website or in another way or by subscribing to the aquilaspa.ro newsletters, as well as in the context of fulfilling the legal obligations, we may request certain personal data from you.

În acest sens, aquilaspa.ro va prelucra, printre altele, următoarele date cu caracter personal: numele și prenumele, telefon/fax, adresa de domiciliu / reședință, e-mail, profesie, loc de muncă, adresa IP, seria și numărul cărții de identitate, seria pașaportului, codul numeric personal, numele și prenumele părinților, seria și numărul certificatului de naștere, școala absolvită, studiile efectuate, seria și numărul diplomei școlii absolvite, serie și număr adeverinta medicala,etc.

Registration form and contact form

Completing the registration form or the contact form is considered the express and unequivocal consent of the user to use his personal data for the purpose of contacting and sending electronic messages. aquilaspa.ro does not assume responsibility for the correctness of the data provided by users through the registration or contact form.

According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as the General Regulation on Data Protection (EU GDPR 679/2016), aquilaspa.ro has the obligation to administer safely and for the specified purposes only, personal data provided by users. We also inform you that the user can exercise the right of opposition at any time, in which case we will delete all his personal data from our database. For any questions regarding the exercise of your rights regarding the use of aquilaspa.ro and the protection of use, you can contact us through the "Contact" section of the site.

The purposes for which aquilaspa.ro may use this information and the persons to whom it may be offered are associated with the promotion and / or marketing of services and / or products.

- processing orders or requests of aquilaspa.ro users;

- offering other products and / or services to you;

- invoicing of services and products offered by aquilaspa.ro;

- resolving requests, questions or complaints made by users;

- conducting market and product studies and marketing the products and services offered through aquilaspa.ro;

- contacting users (by mail, e-mail, fax, text messages, telephone) in connection with products and services belonging to aquilaspa.ro or in connection with carefully selected products and services of third parties, which we believe may be of interest for users (unless you have made a written request not to be contacted);

- recording your information in order to allocate or offer rewards, discounts and other benefits, as well as to satisfy other requests or requirements you have in connection with customer reward programs or other similar programs.

User rights:

1. to rectify, update, block or delete, free of charge, those data provided whose processing does not comply with the provisions of Law no. 677/2001 and / or GDPR;
2. to request the cessation of the processing of his personal data;
3. request that you stop sending promotional messages.

Any notification from the user will be signed, dated and sent, by e-mail or in writing, to aquilaspa.ro

In the event that the user requests the cessation of the processing of personal data, access to part of the content of aquilaspa.ro will be automatically restricted, because it can not work without the processing of personal data of the user.

Any attempt to access the personal data of another user, to modify the content of aquilaspa.ro or to affect the performance of the server on which it runs, will be considered an attempt to defraud the site and will lead to criminal investigation against him or them. who tried this.

The aquilaspa.ro website does not offer the information collected to third parties without your express and prior consent. Any statistics regarding the traffic of users of the site, which we will provide to third parties or to partner sites, are provided only as a set of data and do not include any personally identifiable information about any individual user.

Unsubscribe option

Users have the opportunity to unsubscribe when they no longer wish to receive a newsletter from aquilaspa.ro, through the unsubscribe link contained in the e-mail.

Who are the people targeted?

The persons (data subjects) whose data may be processed by aquilaspa.ro, exclusively for the purposes mentioned below are:

- Individual / legal clients of aquilaspa.ro (current, former or potential), general public, their representatives / proxies, legal or conventional;

- Representatives / proxies / contact persons of legal entities (business / contractual partners, organizers, co-organizers, suppliers, service providers, tenants, etc. - current, former or potential) and of public institutions / authorities

Consecințele refuzului furnizării datelor cu caracter personal:

You, as the data subject, are obliged to provide complete, up-to-date and accurate data. In order to be able to offer you certain services specific to the aquilaspa.ro activity, it will request the personal data necessary for the provision of those services, and the refusal to provide such data may determine the impossibility of providing the aquilaspa.ro services

When you purchase a service provided by aquilaspa.ro, as well as when you participate in events / conferences / symposia / workshops / demonstration sessions / other events / specialized events organized by aquilaspa.ro, we will collect personal data in connection with the provision of those services . At the same time, as a potential client of aquilaspa.ro, we will collect personal data (image, data processed through video surveillance systems, etc.) in order to fulfill legal obligations and carry out current activity (legitimate interest).

By reading these provisions, by providing personal data in order to access the services aquilaspa.ro You are informed and / or expressly express your consent (you agree) to the processing of personal data in accordance with the legal provisions on the protection of persons in regarding the processing of personal data and the free movement of such data (national law and Community-EU law).

If the data processing is no longer necessary for the provision of a service, for the fulfillment of a legal obligation and is not justified by a legitimate interest of aquilaspa.ro, you can refuse such processing or you can withdraw your previously given consent, the refusal going to produce effects for the future. For example, data subjects may withdraw their consent for the processing of data for the purpose of direct marketing, personalized offers, at any time and without the need to indicate a reason. Following the settlement of the request for withdrawal of consent, the data subject will no longer receive commercial information regarding the events / services offered by aquilaspa.ro.

What are the purposes of collecting personal data?

We use your personal data only for the following purposes:

- organizing events / conferences / symposia / workshops / demonstration sessions / other events / specialized manifestations;

- organization and support of courses / training and professional training programs / other sessions for the transmission of know-how in the field of recreational activities;

- carrying out the commercial / contractual activity of aaquilaspa.ro;

- invoicing and collection of the value of aquilaspa.ro services;

- marketing, promotion, advertising, publicity, contests, advertising lotteries, loyalty programs, including the transmission of general or personalized commercial offers;

- development and improvement of services;

- customer relations management; commercial communication with customers by any means of communication;

- fulfillment of incidental legal obligations;

- communication with public or public interest bodies / authorities / institutions;

- audit and control / supervision activities;

- archiving, statistical purposes;

- debt collection / recovery of outstanding debts;

- settlement of disputes and disputes, enforcement of court decisions, arbitrations, court orders, etc.

aquilaspa.ro will consider all information collected from you as confidential and will not share it with third parties (except for the organizers / co-organizers of events held jointly with partners / collaborators aquilaspa.ro) without your express and prior consent.

Who are the recipients of your personal data?

The recipients of the data may be the (targeted) persons who provided the personal data, as follows:

- Individual / legal persons clients of aquilaspa.ro (current, former or potential), general public, their representatives / proxies, legal or conventional; (for the purpose of carrying out commercial / contractual relations);

- Organizers and co-organizers of courses / training programs / professional training, landlords / tenants of the spaces / halls owned under any title by aquilaspa.ro, suppliers, service providers, suppliers and other legal entities - business partners / contractors of aquilaspa.ro, public authorities / institutions;

The recipients (other than the data subjects) may be:

- central and local public authorities, judicial authorities, police, prosecutor's office (within the limits of legal provisions and / or as a result of expressly formulated requests), banking companies, bailiffs, insurance and reinsurance companies, market research organizations (statistical purpose) ) etc.

The confidentiality of personal data will be ensured by aquilaspa.ro and will not be provided to third parties other than those mentioned in this document.

Processing of personal data for promotional purposes (marketing)

The personal data provided by you (such as: name and surname, email address, fax number, mobile / landline phone number, etc.) may be processed by aquilaspa.ro in compliance with your rights, in particular the the right to information and opposition, for the following purposes: marketing (including direct marketing), contests, advertising lotteries, making commercial communications for aquilaspa.ro services, including those developed together with an aquilaspa.ro partner, by any means of communication, including through electronic communications services. The personal data provided by you may be used for promotional purposes (marketing) and for the products or services of other partners of aquilaspa.ro, with respect for your rights.

If aquilaspa.ro intends to use your data for direct marketing purposes (if the data subjects have chosen to do so) you will be informed in advance. You can exercise your right to prevent such processing by selecting the appropriate boxes from the forms / documents used to collect personal data.

Regardless of the situation, in case you want the personal data to stop being processed by aquilaspa.ro, you can expressly request us to stop any data processing on our part. Also, when you want to stop receiving newsletters or informative materials from aquilaspa.ro, you can unsubscribe using the "Unsubscribe" or "Unsubscribe" button.

In relation to aquilaspa.ro, you benefit according to the applicable legal provisions from the following rights: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability and the right to opposition.

Duration of personal data processing

In order to achieve the mentioned purpose, aquilaspa.ro will process your personal data during the whole period of aquilaspa.ro activities, until the moment when you, or your legal / conventional representative, will exercise the right of opposition / deletion. (except for the situation in which aquilaspa.ro processes the data based on a legal obligation or justifies a legitimate interest). Following the conclusion of the personal data processing operations, for the purpose for which they were collected, if you or the legal / conventional representative do not exercise the right of opposition / deletion, according to the law, these data will be archived by aquilaspa.ro on the duration provided in the internal procedures aquilaspa.ro and / or will be destroyed.

What security measures are used to protect your data?

To avoid the unauthorized use of personal data, as well as possible abuse, we use security methods and technologies, together with appropriate policies and working procedures, to protect the personal data collected.

To avoid the unauthorized use of personal data, as well as possible abuse, we use security methods and technologies, together with appropriate policies and working procedures, to protect the personal data collected. The complete security of data transmitted over the Internet can never be guaranteed. While aquilaspa.ro makes every effort to protect your personal data, we cannot absolutely guarantee the security of the data transmitted to the aquilaspa.ro websites. Any data transmission is at your own risk. Once we receive information about you, we will use strict security procedures and measures against unauthorized, illegal use, destruction, accidental loss or disclosure of personal data.

Banking data security

In the case of payments made with the card (example: purchase of products and services online), the sale is made through online payment solutions offered by authorized third parties in relation to aquilaspa.ro.

Aquilaspa.ro does not process or store any information related to online payments.

In order to eliminate the risk that your data may come into possession and be used abusively / illegally by unauthorized persons, authorized third parties in relation to aquilaspa.ro guarantee the legality and security of personal data (card number, expiration date, etc.) and computer systems used.

Conditions for the transfer of personal data outside the EU and the European Economic Area

Data transfers outside the EU and the European Economic Area may be made only under the conditions provided by specific national and EU legislation on the protection of individuals with regard to the processing of personal data and on their free movement.

What are your rights?

By reading this document, you have been informed about the rights you enjoy, according to the applicable legal provisions, respectively: the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to the opposition and the individual automated process.

At the same time, when the processing is performed by consent, you have the right to withdraw your consent at any time in writing, addressed to aquilaspa.ro., Under the applicable legislation, without affecting the legality of processing performed on the basis of consent before its withdrawal . You also have the right to object at any time, free of charge and without any justification, to the processing of personal data for direct marketing purposes, using, if necessary, the unsubscribe function included in the marketing materials.

For the other purposes, you have the right to object, at any time, free of charge, that the personal data you provide to aquilaspa.ro be processed, mentioning the data and the intended purpose, only for good and legitimate reasons, related to your particular situation, unless aquilaspa.ro proves that it has legitimate and compelling reasons that justify the processing and that prevail over your interests, rights and freedoms or that the purpose is to establish, exercise or defend a right in court. In case of unjustified opposition, aquilaspa.ro is entitled to further process the data in question.

By reading this document, you have taken note and understand that the personal data provided to aquilaspa.ro are decisive elements for accessing the services offered by aquilaspa.ro and / or carrying out the commercial / contractual activity.

If you, directly or through a representative, exercise the rights mentioned above, obviously unfounded, unjustified or excessive, especially due to the repetitive nature, aquilaspa.ro may:

- or to charge a reasonable fee taking into account the administrative costs for providing information or communication or for taking the requested measures;

- or to refuse to comply with the request, in compliance with the legislation in force.

Also, if the persons concerned, directly or through a representative, exercise their right of opposition in an obviously unfounded, unjustified or excessive manner, especially due to their repetitive nature, aquilaspa.ro is entitled to consider any relationship concluded with the Aquilaspa Client. .ro of terminated law, without any other formality or intervention of the courts, except for a prior notification.

You also have the right to lodge a complaint with a supervisory authority and to bring a judicial appeal.

How can you exercise your rights?

For the exercise of any right provided by domestic and / or European legislation (with special reference to the EU GDPR) you can contact the Personal Data Specialist (DPO) within aquilaspa.ro with a written request, dated and signed at the email address:

contact@aquilaspa.ro