{"id":1926,"date":"2024-04-12T06:24:12","date_gmt":"2024-04-12T06:24:12","guid":{"rendered":"https:\/\/www.aquilaspa.ro\/?page_id=1926"},"modified":"2025-10-17T07:47:30","modified_gmt":"2025-10-17T07:47:30","slug":"regulament-interior","status":"publish","type":"page","link":"https:\/\/www.aquilaspa.ro\/en\/regulament-interior\/","title":{"rendered":"Internal Rules"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t
\n\t\t\t\n \n<\/svg>\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Internal Rules<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

AQUILA SPA <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

REGULATION OF INTERNAL ORDERS \u2013 AQUILA SPA<\/b><\/p>\n

This regulation establishes the normal conduct of activities and services offered to customers, to protect their health, as well as for the purpose of maintaining order, maintaining cleanliness and ensuring the proper functioning of the equipment in the premises.<\/span><\/p>\n

Knowing, learning and complying with the regulation is mandatory for all people who frequent the Aquila Spa Center, customers, collaborators and for the employed staff.<\/span><\/p>\n

PAYMENT FOR SERVICES<\/b> it is made only at the reception of the spa center. Payment is collected in cash or by bank card.<\/span> At the reception you can also request Vitalis Aria subscriptions, packages of body procedures as well as individual and corporate Gift Cards.<\/span><\/p>\n

Costul serviciilor, durata lor, a produselor comercializate pot fi modificate in conformitate cu decizia conducerii Centrului Spa, f\u0103r\u0103 preaviz \u0219i vor fi afi\u0219ate de \u00eendat\u0103.<\/span><\/p>\n

BOUTIQUE SPA<\/b>: Near the reception you will find the Aquila Spa Boutique where you will find spa products and articles. When purchasing retail products, returns are not made and the amount of the product is not refunded.<\/span><\/p>\n

SPA PROGRAM<\/b>: Aquila Spa este deschis intre orele 10:30 – 23:00 pe tot parcursul anului cu exceptia urmatoarelor Sarbatori Legale ( Vinerea Mare a Pastelui Ortodox, Prima zi si a doua zi  Pastele Ortodox, Prima zi de Craciun) si  pentru data de 24 si 31 Decembrie programul va fi intervalul 10.30 – 16 . Ultimul acces se va face cu cel putin o ora \u00eenainte de \u00eenchidere. Orele de deschidere \u0219i \u00eenchidere ale centrului spa trebuie respectate. Pentru buna gestionarea a fluxului, v\u0103 rugam s\u0103 v\u0103 preg\u0103ti\u021bi de plecare cu cel pu\u021bin 15 minute \u00eenainte de ora \u00eenchiderii oficiale a centrului spa.<\/span><\/p>\n

CHECK-IN<\/b>: We suggest that you arrive at the SPA Center at least 30 minutes before the first appointment and 15 minutes for the following ones, because before the treatment you will need to fill out a medical evaluation form. Late arrivals will not benefit from an extension of the duration of the scheduled procedures and will be charged for the full treatment.<\/span><\/p>\n

SCHEDULES:<\/b>: It is recommended to book in advance to be able to choose your preferred time slot. All therapies are scheduled according to availability. To guarantee the reservation, your name and contact details (mobile number and email) are required. The Spa reception will confirm the reservation, by phone or email, no later than 24 hours before its time. Please respond to our confirmation request.<\/span><\/p>\n

If you are unable to make it to your appointment, please notify us of any changes or cancellations at least 24 hours before the start of the therapy. <\/span><\/p>\n

CANCELLATION POLICY:<\/b>Out of respect for the other guests, cancellations or rescheduling can be made at least 24 hours before the initially set time, to avoid paying a penalty of 50% of the value of the respective service. Cancellations made less than 6 hours before the originally scheduled time will incur a penalty of 100% of the price. Schedules can be changed only depending on availability. We recommend that you follow the treatment according to the established schedule because it may happen that it overlaps with the schedule of the other guests, in which case we will not be able to respond positively to your request.  <\/span><\/p>\n

Abonamentul este individual, nominal, se elibereaz\u0103 pentru \u00eentreaga perioad\u0103 a tipului de abonament \u00een vigoare \u0219i nu poate fi transmis altor persoane. To\u021bi clien\u021bii \u2013 membrii sau invita\u021bi \u2013 trebuie s\u0103 fie \u00eenregistra\u021bi la recep\u021bie la intrarea \u00een Centrul Spa. Inscrierea se face pe baza cartii de identitate. Accesul in Centrul Spa  fiind permis numai dup\u0103 completarea formularului de \u00eenscriere \u0219i emiterea cardului de membru, care este strict personal \u0219i netransmisibil. Pierderea cardului nu atrage alte obligatii de plat\u0103 decat suma aferent\u0103 re\u00eennoirii cardului titularului \u00een valoare de  100 lei.<\/span><\/p>\n

ACCESS TO THE SPA AREA with saunas, pools and swimming pool  <\/b>se face doar cu \u021binuta adecvat\u0103: papuci, halat , costum de baie si prosop cu exceptia saunelor unde se pot folosi in cazuri exceptionale pestemaluri in lipsa  costumului de baie .<\/span><\/p>\n

MEMBERS <\/b>they have access to the spa center only on the basis of the membership card that must be presented at each visit.<\/span><\/p>\n

It is FORBIDDEN to use the membership card by someone other than the holder. This action leads to the cancellation of the card and its detention at the reception of the spa center.<\/span><\/p>\n

If the member refuses or is unable, for whatever reason, to present the membership card at the reception, the management reserves the right to deny access to the spa centre. <\/span><\/p>\n

OCCASIONAL CUSTOMERS<\/b> present at the reception to pay for the service and to receive the magnetic wristband from the cloakroom. The magnetic bracelet is returned to the reception when the customer wants to leave the premises.<\/span><\/p>\n

The Spa environment is specially designed to offer our guests an oasis of relaxation and detachment from everyday life. Please respect other guests' right to privacy and quiet by not using mobile phones in voice calls inside the SPA, except in changing rooms or relaxation areas, but only for texting or internet browsing and by changing to silent mode before entering Spa center. Smoking is prohibited inside the SPA Center, except for the specially designed outdoor area.<\/span><\/p>\n

Access to the Spa Center premises is prohibited:<\/span><\/p>\n

    \n
  • People under the influence of alcohol or drugs;<\/span><\/li>\n
  • People accompanied by animals;<\/span><\/li>\n
  • People with infectious diseases;<\/span><\/li>\n
  • People who do not wear appropriate clothing and footwear for the area with kneipp pools and saunas of the Spa Center.<\/span><\/li>\n
  • People under the influence of stimulants, sedatives \/ hallucinogenic substances.<\/span><\/li>\n
  • People who suffer from contagious diseases, have open wounds, rashes or other ailments<\/span><\/li>\n
  • People who have weapons, blunt objects or any sharp, piercing objects, with potentially dangerous flammable, explosive, chemical or toxic substances.<\/span><\/li>\n<\/ul>\n

    Introducerea b\u0103uturilor \u0219i alimentelor \u00een incinta centrului spa este interzis\u0103. Este permis doar consumul b\u0103uturilor comercializate\/oferite de catre SC GENERAL TRADING  SRL beneficiar al brandului AQUILA SPA <\/span><\/p>\n

    Customers will be invited to leave the premises of the spa center if:<\/span><\/p>\n

      \n
    • Failure to comply with this regulation;<\/span><\/li>\n
    • The use of obscene, indecent language, indecent gestures, violence, as well as behavior that harms the good image of the spa center;<\/span><\/li>\n
    • Nerespectarea regulilor de igien\u0103 de la piscin\u0103 ,jacuzzi, saun\u0103, s\u0103lile de terapie, vestiare , dus .<\/span><\/li>\n
    • Repeatedly disobeying the instructions of the staff employed at the spa center;<\/span><\/li>\n<\/ul>\n
        \n
      • Committing acts that can be assimilated to crimes;<\/span><\/li>\n
      • Drug use, prohibited substances;<\/span><\/li>\n
      • Nerespectarea unei conduite decente cu partenerul\/a la piscin\u0103, jacuzzi, sauna, practicarea nudismului sau a tinutei „topless\u201d\u00een cazul persoanelor feminine.<\/span><\/li>\n
      •  Using saunas for a purpose other than the one for which they are recommended (eg: vaporization of liquids, excessively increasing the humidity, etc.)<\/span><\/li>\n
      • Nerespectarea regulilor \u00een ceea ce prive\u0219te s\u0103riturile in bazin sau jacuzzi.<\/span><\/li>\n
      •  Nerespectarea regulilor cu privire la introducerea obiectelor gonflabile in piscin\u0103 sau jacuzzi .<\/span><\/li>\n<\/ul>\n

        We reserve the right to forcibly evict undesirable customers from our property and notify the competent authorities in the event of disputes that cannot be resolved amicably between our staff and the customer. Taking into account the above, we reserve the right to select our clientele.<\/span><\/p>\n

        In these cases, the management can order the cancellation of the subscription card and the full termination of the subscription contract, without the intervention of the court, without a grace period and without the fulfillment of any other formality.<\/span><\/p>\n

        To\u021bi membrii centrului spa trebuie s\u0103 i\u0219i dea acordul pentru a fi  introdu\u0219i \u00een baza noastr\u0103 de date, \u00een scopul identific\u0103rii \u0219i utiliz\u0103rii legitime a cardului de membru.<\/span><\/p>\n

        During the entire stay, customers must personally lock their wardrobe, keep the key (magnetic bracelet) safe, so that when leaving the spa area, they can return it to the reception in good working order. In case of loss of the key (magnetic bracelet), the customer is obliged to pay the expenses for buying a new bracelet.<\/span><\/p>\n

        The administration of the spa center does not assume responsibility for the loss or disappearance of personal things left or forgotten in the changing room, halls, terraces, swimming pool, sunbed, etc. as well as for valuables that were left unattended. Please do not leave valuables visible or unattended. <\/span><\/p>\n

        Photography and filming are prohibited without the approval of the management or the reception staff.<\/span><\/p>\n

        Minorii cu v\u00e2rste \u00eentre 16 si 18 ani  pot achizitiona un abonament doar cu acordul scris al unui parinte sau tutore legal \u0219i pot folosi toate facilitatile noastre doar \u00eenso\u021bit de p\u0103rtinte sau tutore legal.<\/span><\/p>\n

        RECOMANDATION<\/b>: Va rug\u0103m s\u0103 v\u0103 l\u0103sa\u021bi toate bijuteriile \u0219i imbr\u0103c\u0103mintea \u00een vestiar, p\u0103str\u00e2nd lenjeria de corp. \u00cen cazul procedurilor, terapeutul v\u0103 va oferi lenjerie de unica folosin\u021b\u0103. Dac\u0103 procedura  dumneavoastra implic\u0103 si terapie cu ap\u0103, este necesar s\u0103 purta\u021bi un costum de baie. \u00cen cazul unui tratament facial, pentru rezultate optime, se recomand\u0103 ca domnii s\u0103 se b\u0103rbereasc\u0103 cu c\u00e2teva ore \u00eenainte.  Pentru exfolieri corporale, este recomandat sa nu v\u0103 epila\u021bi cu 12 ore inainte de procedura. Este recomandat sa nu vorbi\u021bi \u00een timpul terapiei \u0219i s\u0103 v\u0103 lasa\u021bi purtat\/a \u00centr-o c\u0103l\u0103torie de vis, relaxant\u0103 \u0219i odihnitoare.<\/span><\/p>\n

        SPA ATTIRE<\/b><\/p>\n

        Members\/occasional customers will wear appropriate swimwear in the sauna area, kneipp pools in the spa, and female guests are required to cover their bust. The entry of members and\/or their guests with street shoes is prohibited.<\/span><\/p>\n

        VITALIS ARIA:<\/b>: Nudity <\/span>its not allowed<\/span><\/i> \u00een Aquila Spa, pentru confortul tuturor oaspe\u021bilor nostri, v\u0103 rugam s\u0103 utiliza\u021bi pestemal \u00een jurul corpului \u00een zona umed\u0103. Nu se recomand\u0103 s\u0103 utilizati saunele sau celelalte facilit\u0103ti Spa sub influen\u021ba b\u0103uturilor alcoolice. Se recomand\u0103 dus \u00eenainte \u0219i dup\u0103 folosirea piscine\/jacuzzi c\u00e2t \u0219i pentru intraile la \u0219edin\u021bele de saun\u0103. Folosi\u021bi sauna cu modera\u021bie, \u00een \u0219edin\u021be de aproximativ 15 min. altern\u00e2nd cu dusuri reci \u0219i\/sau folosind ghea\u021b\u0103 din f\u00e2nt\u00e2na special amenajata \u00een proximitatea saunelor.<\/span><\/p>\n

        HEALTH CONDITION<\/b> : Please inform the therapists at your disposal about any health problem, allergy, accident suffered that could influence the treatment or the use of the facilities offered in the SPA. Upon arrival, you will be asked to fill out a questionnaire regarding your health status on your own responsibility.  <\/span>Aquila Spa assumes no responsibility in the event of an accident caused by a medical condition not declared in the health questionnaire.<\/span><\/i><\/p>\n

        The administration of the Aquila Spa Center does not assume responsibility for the deterioration of your health as a result of non-compliance with the rules for using the equipment and facilities offered by the Aquila SPA Center. The SPA administration of the Aquila SPA Center is not responsible for damages to your health and\/or property due to the illegal actions of third parties. We recommend that you undergo a medical examination before starting the procedures at the Aquila SPA Center, because you are obviously and personally responsible for your health.<\/span><\/p>\n

        In the case of using the sauna, please have a specialized medical check-up so as not to affect your health.<\/span><\/p>\n

        Check before starting any procedure what are the contraindications and immediately stop any procedure the moment you feel discomfort, pain, nausea, dizziness, etc.<\/span><\/p>\n

        If you wish to book and benefit from massage or wraps (regardless of their type and duration) please inform the massage parlor staff if you suffer from any condition that may be aggravated during these procedures. Massage parlor staff may refuse a client suffering from certain conditions if they believe the procedures<\/span><\/p>\n

        massage could aggravate these conditions. The administration of the SPA Center does not assume responsibility in case of aggravation of ailments caused by the massage or wrapping procedures, if the client has not informed the staff of this aspect.<\/span><\/p>\n

        REGULI PENTRU FOLOSIREA PISCINEI <\/b><\/p>\n

        The shower is mandatory before entering the pool<\/span><\/p>\n

        Running in the pool area and jumping into the water are prohibited. The introduction of inflatable items into the pool is prohibited.<\/span><\/p>\n

        The depth of the pool is 140 cm.<\/span><\/p>\n

        The use of a bathing suit is mandatory. <\/span><\/p>\n

        Do not use cosmetics (creams, body oils, etc.) or body care products before entering the pool.<\/span><\/p>\n

        Report anything that involves a lack of safety or violation of spa rules to management.<\/span><\/p>\n

        Customers must assume the risk of any injury sustained while using the pool.<\/span> There is a risk of slipping and falling. Wet surfaces can be very slippery. Be careful when entering and leaving the pool area.<\/span><\/p>\n

        Access is prohibited for people suffering from contagious diseases or episodes of infectious disease, such as cold or flu, cuts, conjunctivitis or any other health problem that can harm people around.<\/span><\/p>\n

        Always follow the safety rules in the pool.<\/span><\/p>\n

        Food is not allowed in the pool area.<\/span><\/p>\n

        Keep clothing or jewelry away from rotating jets or other moving components.<\/span><\/p>\n

        REGULI PENTRU FOLOSIREA JACUZIULUI<\/b><\/p>\n

        Dusul este obligatoriu inainte de intrarea in jacuzzi.<\/span><\/p>\n

        Alergarea in zona jacuzziului \u0219i s\u0103riturile \u00een ap\u0103 sunt interzise.<\/span><\/p>\n

        Proper equipment is a must.<\/span><\/p>\n

        Nu folositi produse cosmetice (creme, uleiuri de corp, etc.) sau de \u00eengrijire corporal\u0103 \u00eenainte de intrarea \u00een jacuzzi.<\/span><\/p>\n

        Clien\u021bii trebuie s\u0103 \u00ee\u0219i asume riscul pentru orice accidentare suferit\u0103 \u00een timpul utiliz\u0103rii jacuzziului. Exist\u0103 riscul de a aluneca \u0219i a c\u0103dea. Suprafetele ude pot fi foarte alunecoase. Aveti grija la intrarea si iesirea din zonajacuzziului.<\/span><\/p>\n

        Access is prohibited for people suffering from contagious diseases or episodes of infectious disease, such as cold or flu, cuts, conjunctivitis or any other health problem that can harm people around.<\/span><\/p>\n

        Respectati mereu regulile de siguranta \u00een jacuzzi.<\/span><\/p>\n

        Este interzis accesul cu alimente \u00een zona jacuzziului.<\/span><\/p>\n

        RULES FOR THE USE OF THE SAUNA <\/b><\/p>\n

        Pentru folosirea SAUNEI este OBLIGATORIU s\u0103 dispuneti de papuci si prosop costum de baie, iar cu titlul exceptional se pot folosi pestemaluri in cazul in care nu exista costum de baie  . \u00cen caz contrar, este interzis accesul in saun\u0103. Sauna este destinata persoanelor peste 16 ani.<\/span><\/p>\n

        Customers use this equipment of the SPA Center at their own risk.<\/span><\/p>\n

        Feel free to contact the SPA Center staff if you need help.<\/span><\/p>\n

        Recommended<\/b> like a sauna <\/span>not to be used by<\/b>:<\/span><\/p>\n

        -Persons under medical observation or suffering from chronic health problems;<\/span><\/p>\n

        -Persons under the influence of alcohol, stimulants or antidepressant medication;<\/span><\/p>\n

        Always follow safety rules and be kind to those around you.<\/span><\/p>\n

        Report anything that involves a lack of safety or violation of spa rules to management.<\/span><\/p>\n

        Do not use cosmetics (creams, body oils, etc.) or body care products before entering the sauna.<\/span><\/p>\n

        Out of respect for the other guests as well as for their own protection, those using the sauna are asked to sit on the towel to avoid contact of the sweaty body with the wooden benches; we do not recommend the swimsuit made of synthetic fibers;  <\/span><\/p>\n

        Slippers and robes will be left outside at the entrance to the saunas.<\/span><\/p>\n

        Aromatic sauna oil is only put in the water in the bowl and it is poured on the stones, NEVER POUR OIL DIRECTLY ON THE STONES! Ask the SPA staff for help if you need it.<\/span><\/p>\n

        Prolonged exposure to saunas can cause nausea, dizziness and fainting. The reasonable time to use the saunas is 10 minutes and it is recommended not to exceed 30 minutes.<\/span><\/p>\n

        Specialists do not recommend the use of saunas by people with one of the following health conditions: pregnant women, low or high blood pressure, severe cardiovascular or bronchopulmonary conditions, under the influence of alcoholic beverages, anticoagulants, antihistamines, vasoconstrictors, vasodilators, stimulants, narcotics or tranquilizers .<\/span><\/p>\n

        People who feel dizzy or faint should leave the sauna immediately.<\/span><\/p>\n

        Do not use the sauna immediately after an intense workout or after performing a demanding activity.<\/span><\/p>\n

        All metal jewelry (gold, silver, etc.) must be removed before entering the sauna, including contact lenses.<\/span> If you wear contact lenses, they must be removed before entering the sauna<\/span><\/p>\n

        Hydration is very important: we recommend you drink water before entering the saunas and especially after.<\/span><\/p>\n

        READ THE SAUNA OPERATING INSTRUCTIONS BEFORE USE displayed in the sauna area.<\/span><\/p>\n

        All customers are asked to behave respectfully towards each other and towards the staff in order not to cause unpleasant situations that may result in moral or physical damage (physical violence, insults, emotional damage to other members).<\/span><\/p>\n

        AQUILA SPA \u00ee\u0219i rezerv\u0103 dreptul de a modifica prezentul regulament \u0219i se oblig\u0103 s\u0103 aduc\u0103 la cuno\u0219tin\u021ba clien\u021bilor regulamentul \u00een form\u0103 actualizat\u0103 prin afi\u0219area acestuia \u00een interiorul Centrului Spa  \u0219i prin punerea la dispozi\u021bie \u00een form\u0103 scris\u0103 pe site-ul oficial.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        Regulament Ordine Interioara AQUILA SPA REGULAMENT DE ORDINE INTERIOARA \u2013 AQUILA SPA Prezentul regulament stabile\u0219te desf\u0103\u0219urarea normal\u0103 a activit\u0103\u021bilor \u0219i serviciilor oferite clien\u021bilor, pentru ocrotirea s\u0103n\u0103t\u0103\u021bii lor, precum \u0219i \u00een scopul respect\u0103rii ordinii, p\u0103strarea cur\u0103\u021beniei \u0219i asigurarea bunei function\u0103ri a echipamentelor din incint\u0103. Cunoa\u0219terea, \u00eensu\u0219irea \u0219i respectarea regulamentului este obligatoriu pentru toate persoanele care frecventeaz\u0103 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"_joinchat":[],"footnotes":""},"class_list":["post-1926","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/pages\/1926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/comments?post=1926"}],"version-history":[{"count":19,"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/pages\/1926\/revisions"}],"predecessor-version":[{"id":3288,"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/pages\/1926\/revisions\/3288"}],"wp:attachment":[{"href":"https:\/\/www.aquilaspa.ro\/en\/wp-json\/wp\/v2\/media?parent=1926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}